Rolf Kreitel
Consultant · Trainer · Coach
Leadership • Ethics • Sustainability
Ethics isn’t extra. It’s the core.

Productivity Workshops
Turning Potential into Measurable Results
Practical, targeted training for Portfolio Managers that delivered a 6,634% ROI – ₦67 return for every ₦1 invested.
Why it Matters
Between October 2023 and March 2024, 139 Portfolio Managers in Lagos, Abuja, and Kaduna participated in our intensive 3-day Productivity Workshops.
Designed for low- to mid-performing loan officers, the program combines practical exercises, peer coaching, and role-play to drive immediate, measurable impact in performance and client relationships.
What We Cover in Three High-Impact Days
Day 1
Role & Product Mastery
We start with a knowledge pre-test – in some groups, nearly 50% did not pass.
This reality check sets the tone: we address critical gaps in loan officer/client advisor role clarity, core responsibilities, and product knowledge. By the end of Day 1, participants have a solid foundation to build on.

Day 2
Clients & Communication
We shift the focus to client analysis, sales strategies, and advanced communication techniques. Through practical role-plays and real-case exercises, participants learn to identify the right clients, present persuasively, and listen actively – skills they can apply immediately.

Day 3
Relationship & Motivation
We close with relationship-building, self-management, and motivation.The post-test shows significant product knowledge gains after 21 hours of training, and 63% of supervisors report measurable improvements in performance and attitude within just two weeks of the workshop.
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Methods & Coaches
Our workshops combine theory, role-playing, and hands-on exercises to ensure participants can immediately apply what they learn.
Sessions are led by experienced top-performing Portfolio Managers and Branch Supervisors, bringing real-world insight and peer-to-peer impulses with instant impact.
Each day blends short lectures, group work, and scenario-based training – ensuring that knowledge is not just understood, but practiced and retained.

Proven Impact – Measurable Results
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₦67 Return for Every ₦1 Invested
6,634% ROI documented in 2024 workshops.

+84% Productivity Increase
Lagos branches saw record portfolio growth after training.

+70% Knowledge Gain
Pre- to Post-Test improvement across all cohorts.

63% Supervisors Reporting Measurable Improvements
Within two weeks of the workshop – in both performance and attitude.
When I first came to Nigeria, a senior executive told me: ‘Training won’t move business results.’
Today we know better. With the right design, training changes behavior, productivity – and numbers on the balance sheet.
The clip from one of the workshops shows the ‘soft’ side: ice breakers, laughter, trust.
But the real story is that these moments translate into measurable outcomes.
Where are the pressure points in your organization?
Let’s explore how training can make a difference.